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Charges","\u002Fstore-management\u002Fdashboard\u002Fsettings\u002Fadditional-charges","02.store-management\u002F02.dashboard\u002F09.settings\u002F05.additional-charges",{"title":201,"path":202,"stem":203},"Taxes","\u002Fstore-management\u002Fdashboard\u002Fsettings\u002Ftaxes","02.store-management\u002F02.dashboard\u002F09.settings\u002F06.taxes",{"title":205,"path":206,"stem":207},"Notifications","\u002Fstore-management\u002Fdashboard\u002Fsettings\u002Fnotifications","02.store-management\u002F02.dashboard\u002F09.settings\u002F07.notifications",{"title":209,"path":210,"stem":211},"Warehouses","\u002Fstore-management\u002Fdashboard\u002Fsettings\u002Fwarehouses","02.store-management\u002F02.dashboard\u002F09.settings\u002F08.warehouses",{"title":213,"path":214,"stem":215},"Shipping Rate","\u002Fstore-management\u002Fdashboard\u002Fsettings\u002Fshipping-rate","02.store-management\u002F02.dashboard\u002F09.settings\u002F09.shipping-rate",{"title":217,"path":218,"stem":219},"Headless","\u002Fstore-management\u002Fdashboard\u002Fsettings\u002Fheadless","02.store-management\u002F02.dashboard\u002F09.settings\u002F10.headless",{"id":221,"title":111,"body":222,"description":866,"extension":867,"links":868,"meta":869,"navigation":870,"path":112,"seo":871,"stem":113,"__hash__":872},"docs\u002F02.store-management\u002F02.dashboard\u002F02.orders\u002F01.all-orders.md",{"type":223,"value":224,"toc":845},"minimark",[225,237,250,255,258,332,343,347,354,358,365,406,410,421,425,431,460,464,470,507,511,521,598,605,613,622,626,635,791,799,803,810,833,838],[226,227,228,229,232,233,236],"p",{},"The ",[230,231,111],"strong",{}," page is where you track and manage every order placed in your\nstore. Open it from ",[230,234,235],{},"Orders → All Orders"," in the dashboard sidebar.",[238,239,228,240,242,243,245,246,249],"note",{},[230,241,106],{}," menu in the sidebar expands into ",[230,244,111],{}," and\n",[247,248,115],"a",{"href":116},".",[251,252,254],"h2",{"id":253},"the-orders-table","The orders table",[226,256,257],{},"Each order appears as a row with these columns:",[259,260,261,268,274,280,294,304,314,320,326],"ul",{},[262,263,264,267],"li",{},[230,265,266],{},"Order ID",", a unique reference (click it to open the order's details).",[262,269,270,273],{},[230,271,272],{},"Date & Time",", when the order was placed.",[262,275,276,279],{},[230,277,278],{},"Customer",", who placed it.",[262,281,282,285,286,289,290,293],{},[230,283,284],{},"Type",", the payment type (for example ",[230,287,288],{},"COD"," or ",[230,291,292],{},"Card",").",[262,295,296,299,300,249],{},[230,297,298],{},"Order Status",", for example ",[301,302,303],"em",{},"Unfulfilled",[262,305,306,299,308,289,311,249],{},[230,307,193],{},[301,309,310],{},"Not Paid",[301,312,313],{},"Paid",[262,315,316,319],{},[230,317,318],{},"Order amount",", the order total.",[262,321,322,325],{},[230,323,324],{},"Items",", the number of items.",[262,327,328,331],{},[230,329,330],{},"Net amount",", the net total.",[226,333,334,335,338,339,342],{},"At the top you can also ",[230,336,337],{},"Select Date Range",", filter by status, and click\n",[230,340,341],{},"+ Create Order"," to add an order manually.",[251,344,346],{"id":345},"searching-orders","Searching orders",[226,348,349,350,353],{},"Use the search box (",[230,351,352],{},"Order ID, phone and name",") to quickly find a specific order\nby its ID, the customer's phone number, or their name.",[251,355,357],{"id":356},"filtering-by-status","Filtering by status",[226,359,360,361,364],{},"Open the ",[230,362,363],{},"All"," dropdown at the top to show only orders with a certain status:",[259,366,367,371,376,381,386,391,396,401],{},[262,368,369],{},[230,370,363],{},[262,372,373],{},[230,374,375],{},"Pending",[262,377,378],{},[230,379,380],{},"Accepted",[262,382,383],{},[230,384,385],{},"Rejected",[262,387,388],{},[230,389,390],{},"Cancelled",[262,392,393],{},[230,394,395],{},"Shipped",[262,397,398],{},[230,399,400],{},"Delivered",[262,402,403],{},[230,404,405],{},"Returned",[251,407,409],{"id":408},"choosing-columns","Choosing columns",[226,411,412,413,416,417,420],{},"Click ",[230,414,415],{},"Column"," to open ",[230,418,419],{},"Show or hide columns",". Toggle any column on or off,\nOrder ID, Date & Time, Customer, Type, Order Status, Payment, Order amount, Items,\nCoupon discount, and Net amount, to control what the table shows.",[251,422,424],{"id":423},"sorting","Sorting",[226,426,412,427,430],{},[230,428,429],{},"Sort"," to order the list:",[259,432,433,449],{},[262,434,435,438,439,438,442,445,446,249],{},[230,436,437],{},"Sort by",", ",[301,440,441],{},"Order (Created At)",[301,443,444],{},"Order (Updated At)",", or ",[301,447,448],{},"Total Order Amount",[262,450,451,438,454,289,457,249],{},[230,452,453],{},"Sort directions",[301,455,456],{},"Ascending",[301,458,459],{},"Descending",[251,461,463],{"id":462},"filtering","Filtering",[226,465,412,466,469],{},[230,467,468],{},"Filter"," for more precise filters:",[259,471,472,483,496],{},[262,473,474,438,476,479,480,249],{},[230,475,193],{},[230,477,478],{},"COD Order"," and\u002For ",[230,481,482],{},"Card Order",[262,484,485,488,489,492,493,249],{},[230,486,487],{},"Amount",", set a ",[230,490,491],{},"condition"," and an ",[230,494,495],{},"amount",[262,497,498,488,501,503,504,249],{},[230,499,500],{},"Quantity",[230,502,491],{}," and a ",[230,505,506],{},"quantity",[251,508,510],{"id":509},"viewing-an-orders-details","Viewing an order's details",[226,512,513,514,516,517,520],{},"Click an ",[230,515,266],{}," to open the ",[230,518,519],{},"Orders details"," page, where you can see and\nmanage everything about that order:",[259,522,523,542,551,560,566,572,581],{},[262,524,525,528,529,531,532,534,535,531,538,541],{},[230,526,527],{},"Order summary",", status (",[301,530,303],{}," \u002F ",[301,533,310],{},"), date, and payment type,\nwith ",[230,536,537],{},"Accept order",[230,539,540],{},"Reject order"," buttons.",[262,543,544,546,547,550],{},[230,545,324],{},", each product with its image, tax, ",[230,548,549],{},"SKU ID",", quantity, and price.",[262,552,553,556,557,249],{},[230,554,555],{},"Totals",", Items total, Delivery charges, and ",[230,558,559],{},"Grand total",[262,561,562,565],{},[230,563,564],{},"Customer details",", name, email, address, customer type, zip code, phone,\ncity, and country.",[262,567,568,571],{},[230,569,570],{},"Order notes from customer",", any notes the customer left.",[262,573,574,577,578,293],{},[230,575,576],{},"Activity",", a timeline of the order (for example ",[301,579,580],{},"Order Received via online\nstore",[262,582,583,586,587,590,591,594,595,249],{},[230,584,585],{},"Tags",", type a tag and press ",[230,588,589],{},"Enter"," (or click ",[230,592,593],{},"+",") to add it, then click\n",[230,596,597],{},"Save",[599,600,601,602,604],"warning",{},"Always click ",[230,603,597],{}," after adding tags. If you leave the page without saving,\nany tags you added are lost.",[259,606,607],{},[262,608,609,612],{},[230,610,611],{},"Download Invoice",", download the order's invoice.",[614,615,616,617,289,619,621],"tip",{},"Use ",[230,618,537],{},[230,620,540],{}," on the details page to process a new\norder.",[251,623,625],{"id":624},"fulfilling-an-order-from-new-to-delivered","Fulfilling an order (from new to delivered)",[226,627,628,629,631,632,634],{},"When a new order comes in, you take it from ",[230,630,303],{}," all the way to\n",[230,633,400],{}," in a few simple steps. Open the order's details page and follow\nalong.",[636,637,638,643,658,664,668,683,687,702,706,710,719,723,727,747,752,756,770,775,779,787],"steps",{},[639,640,642],"h3",{"id":641},"accept-the-order","Accept the order",[226,644,645,646,648,649,651,652,654,655,657],{},"A new order shows as ",[230,647,303],{}," and ",[230,650,310],{},". Review the items and\ncustomer details, then click ",[230,653,537],{}," (or ",[230,656,540],{}," if you can't\nfulfil it).",[659,660],"img",{"src":661,"alt":662,"style":663},"\u002Fimages\u002Forders\u002Forder-accept.png","The order details page for a new order with Accept order and Reject order buttons","width:100%;height:auto;border:1px solid var(--ui-border);border-radius:8px;",[639,665,667],{"id":666},"choose-a-warehouse-and-fill-stock","Choose a warehouse and fill stock",[226,669,670,671,674,675,678,679,682],{},"A ",[230,672,673],{},"Select Warehouse For Your Order Items"," window opens. Each item shows a\n",[230,676,677],{},"Fill stock"," note, pick the warehouse to fulfil it from using the ",[230,680,681],{},"Your\navailable warehouses"," dropdown.",[659,684],{"src":685,"alt":686,"style":663},"\u002Fimages\u002Forders\u002Forder-select-warehouse.png","The Select Warehouse window with a Fill stock note and the available warehouses dropdown",[226,688,689,690,693,694,697,698,701],{},"Once you select a warehouse, the note changes to ",[230,691,692],{},"Stock filled",". Click\n",[230,695,696],{},"Proceed"," to continue (or ",[230,699,700],{},"Cancel"," to go back).",[659,703],{"src":704,"alt":705,"style":663},"\u002Fimages\u002Forders\u002Forder-stock-filled.png","The warehouse selected with a Stock filled confirmation and the Proceed button",[639,707,709],{"id":708},"mark-the-order-as-shipped","Mark the order as shipped",[226,711,712,713,716,717,249],{},"The order is now ",[230,714,715],{},"Processing",". When you send it out, click ",[230,718,395],{},[659,720],{"src":721,"alt":722,"style":663},"\u002Fimages\u002Forders\u002Forder-processing-shipped.png","The order in Processing status with the Shipped button",[639,724,726],{"id":725},"add-the-shipping-details","Add the shipping details",[226,728,729,730,733,734,438,737,740,741,744,745,249],{},"An ",[230,731,732],{},"Order Details"," window opens. Enter the ",[230,735,736],{},"Tracking Id",[230,738,739],{},"Courier Name",",\nand ",[230,742,743],{},"Contact no",", then click ",[230,746,696],{},[659,748],{"src":749,"alt":750,"style":751},"\u002Fimages\u002Forders\u002Forder-shipping-details.png","The Order Details window with Tracking Id, Courier Name, and Contact no fields","max-height:480px;width:auto;max-width:100%;border:1px solid var(--ui-border);border-radius:8px;",[639,753,755],{"id":754},"confirm-the-delivery","Confirm the delivery",[226,757,758,759,762,763,766,767,769],{},"When the customer receives the order, a ",[230,760,761],{},"Confirm Delivery"," window asks ",[301,764,765],{},"\"Are you\nsure that you have delivered the order?\""," Click ",[230,768,696],{}," to confirm.",[659,771],{"src":772,"alt":773,"style":774},"\u002Fimages\u002Forders\u002Forder-confirm-delivery.png","The Confirm Delivery window asking to confirm the order was delivered","max-height:360px;width:auto;max-width:100%;border:1px solid var(--ui-border);border-radius:8px;",[639,776,778],{"id":777},"done-order-delivered","Done, order delivered",[226,780,781,782,648,784,786],{},"The order is now marked ",[230,783,400],{},[230,785,313],{},". The full fulfillment cycle is\ncomplete.",[659,788],{"src":789,"alt":790,"style":663},"\u002Fimages\u002Forders\u002Forder-delivered-paid.png","The order marked as Delivered and Paid",[238,792,670,793,795,796,798],{},[230,794,288],{}," order is marked ",[230,797,313],{}," once it's delivered, since the customer pays on\ndelivery.",[251,800,802],{"id":801},"returning-an-order","Returning an order",[226,804,805,806,809],{},"If a customer sends an order back, open it and start a return. In the ",[230,807,808],{},"Return\nOrder Items"," window:",[259,811,812,818,824],{},[262,813,814,815,249],{},"Add an optional ",[230,816,817],{},"Return Reason",[262,819,820,821,249],{},"Choose which items to return and pick the warehouse under ",[230,822,823],{},"Choose inventory",[262,825,412,826,828,829,832],{},[230,827,696],{},", the item's stock is ",[230,830,831],{},"restored to inventory"," once you\nconfirm.",[659,834],{"src":835,"alt":836,"style":837},"\u002Fimages\u002Forders\u002Forder-return-items.png","The Return Order Items window with a return reason, item selection, and inventory dropdown","max-height:520px;width:auto;max-width:100%;border:1px solid var(--ui-border);border-radius:8px;",[599,839,840,841,844],{},"Returning an order ",[230,842,843],{},"restores the item's stock"," back to the selected warehouse,\nso your inventory stays accurate.",{"title":846,"searchDepth":847,"depth":847,"links":848},"",2,[849,850,851,852,853,854,855,856,865],{"id":253,"depth":847,"text":254},{"id":345,"depth":847,"text":346},{"id":356,"depth":847,"text":357},{"id":408,"depth":847,"text":409},{"id":423,"depth":847,"text":424},{"id":462,"depth":847,"text":463},{"id":509,"depth":847,"text":510},{"id":624,"depth":847,"text":625,"children":857},[858,860,861,862,863,864],{"id":641,"depth":859,"text":642},3,{"id":666,"depth":859,"text":667},{"id":708,"depth":859,"text":709},{"id":725,"depth":859,"text":726},{"id":754,"depth":859,"text":755},{"id":777,"depth":859,"text":778},{"id":801,"depth":847,"text":802},"Track and manage every customer order, search, filter, sort, choose columns, and open any order to see its full details.","md",null,{},true,{"title":111,"description":866},"JcuFDIxxGw6JwHn-9-TTDonZq0iKgOR8Quv7DGDole0",[874,876],{"title":33,"path":103,"stem":104,"description":875,"children":-1},"The Dashboard is your store's control center, track sales, orders, and customers, and jump to everything you manage from one place.",{"title":115,"path":116,"stem":117,"description":877,"children":-1},"Review carts that customers started but never completed, so you can follow up and recover lost sales.",1785136246789]