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Charges","\u002Fstore-management\u002Fdashboard\u002Fsettings\u002Fadditional-charges","02.store-management\u002F02.dashboard\u002F09.settings\u002F05.additional-charges",{"title":201,"path":202,"stem":203},"Taxes","\u002Fstore-management\u002Fdashboard\u002Fsettings\u002Ftaxes","02.store-management\u002F02.dashboard\u002F09.settings\u002F06.taxes",{"title":205,"path":206,"stem":207},"Notifications","\u002Fstore-management\u002Fdashboard\u002Fsettings\u002Fnotifications","02.store-management\u002F02.dashboard\u002F09.settings\u002F07.notifications",{"title":209,"path":210,"stem":211},"Warehouses","\u002Fstore-management\u002Fdashboard\u002Fsettings\u002Fwarehouses","02.store-management\u002F02.dashboard\u002F09.settings\u002F08.warehouses",{"title":213,"path":214,"stem":215},"Shipping Rate","\u002Fstore-management\u002Fdashboard\u002Fsettings\u002Fshipping-rate","02.store-management\u002F02.dashboard\u002F09.settings\u002F09.shipping-rate",{"title":217,"path":218,"stem":219},"Headless","\u002Fstore-management\u002Fdashboard\u002Fsettings\u002Fheadless","02.store-management\u002F02.dashboard\u002F09.settings\u002F10.headless",{"id":221,"title":115,"body":222,"description":675,"extension":676,"links":677,"meta":678,"navigation":679,"path":116,"seo":680,"stem":117,"__hash__":681},"docs\u002F02.store-management\u002F02.dashboard\u002F02.orders\u002F02.abandoned-orders.md",{"type":223,"value":224,"toc":662},"minimark",[225,236,239,251,256,259,297,302,332,336,345,396,400,409,423,427,435,452,456,459,529,533,543,644,651,658],[226,227,228,231,232,235],"p",{},[229,230,115],"strong",{}," are checkouts a customer started but didn't complete. Open\nthis page from ",[229,233,234],{},"Orders → Abandoned Orders"," in the dashboard sidebar.",[226,237,238],{},"Use it to see how many potential sales are slipping away and to follow up with\nthose customers where possible.",[240,241,242,243,247,248,250],"note",{},"Your ",[244,245,246],"a",{"href":103},"dashboard overview"," also shows an\n",[229,249,115],{}," widget with your abandoned rate and the potential revenue you\ncould recover.",[252,253,255],"h2",{"id":254},"the-toolbar","The toolbar",[226,257,258],{},"Above the list you'll find:",[260,261,262,269,279,285,291],"ul",{},[263,264,265,268],"li",{},[229,266,267],{},"Date range."," Show abandoned orders from a chosen time period.",[263,270,271,274,275,278],{},[229,272,273],{},"Search."," Find one by ",[229,276,277],{},"Abandoned order ID or name",".",[263,280,281,284],{},[229,282,283],{},"Column."," Show or hide table columns.",[263,286,287,290],{},[229,288,289],{},"Sort."," Change the order the list is sorted in.",[263,292,293,296],{},[229,294,295],{},"Filter."," Narrow the list by payment method.",[298,299,301],"h3",{"id":300},"date-range","Date range",[226,303,304,305,307,308,311,312,311,315,311,318,311,321,311,324,327,328,331],{},"Click ",[229,306,301],{}," to pick the period: ",[229,309,310],{},"All time",", ",[229,313,314],{},"Last 7 days",[229,316,317],{},"Last 30\ndays",[229,319,320],{},"Last 3 months",[229,322,323],{},"Last 6 months",[229,325,326],{},"Last 12 months",", or a ",[229,329,330],{},"Custom\nrange"," from the calendar.",[298,333,335],{"id":334},"column","Column",[226,337,304,338,340,341,344],{},[229,339,335],{}," to open ",[229,342,343],{},"Show or hide columns",". Toggle any of these on or off:",[260,346,347,352,357,362,367,372,376,381,386,391],{},[263,348,349],{},[229,350,351],{},"Reference ID",[263,353,354],{},[229,355,356],{},"Date",[263,358,359],{},[229,360,361],{},"Customer",[263,363,364],{},[229,365,366],{},"Type",[263,368,369],{},[229,370,371],{},"Order Status",[263,373,374],{},[229,375,193],{},[263,377,378],{},[229,379,380],{},"Order amount",[263,382,383],{},[229,384,385],{},"Items",[263,387,388],{},[229,389,390],{},"Coupon discount",[263,392,393],{},[229,394,395],{},"Net amount",[298,397,399],{"id":398},"sort","Sort",[226,401,304,402,404,405,408],{},[229,403,399],{}," to order the list. Choose a ",[229,406,407],{},"Sort by"," field and a direction:",[260,410,411,417],{},[263,412,413,416],{},[229,414,415],{},"Sort by:"," Order (Created At), Order (Updated At), Total Order Amount, or Paid\nAmount.",[263,418,419,422],{},[229,420,421],{},"Sort directions:"," Ascending or Descending.",[298,424,426],{"id":425},"filter","Filter",[226,428,304,429,431,432,434],{},[229,430,426],{}," to narrow the list by ",[229,433,193],{}," method:",[260,436,437,442,447],{},[263,438,439],{},[229,440,441],{},"COD Order",[263,443,444],{},[229,445,446],{},"Paypal",[263,448,449],{},[229,450,451],{},"Stripe",[252,453,455],{"id":454},"the-abandoned-orders-list","The abandoned orders list",[226,457,458],{},"Each row shows one abandoned order:",[260,460,461,472,478,484,493,502,511,517,523],{},[263,462,463,466,467,471],{},[229,464,465],{},"Reference ID."," The order's reference (for example ",[468,469,470],"em",{},"#RPCX50AY","). Click it to\nopen the order.",[263,473,474,477],{},[229,475,476],{},"Date."," When the checkout was started.",[263,479,480,483],{},[229,481,482],{},"Customer."," The customer's name.",[263,485,486,489,490,278],{},[229,487,488],{},"Type."," The payment method used, for example ",[229,491,492],{},"Safepay",[263,494,495,498,499,278],{},[229,496,497],{},"Order Status."," The order's status, such as ",[229,500,501],{},"Initiated",[263,503,504,507,508,278],{},[229,505,506],{},"Payment."," The payment state, such as ",[229,509,510],{},"Pending",[263,512,513,516],{},[229,514,515],{},"Order amount."," The order's total.",[263,518,519,522],{},[229,520,521],{},"Items."," How many items were in the cart.",[263,524,525,528],{},[229,526,527],{},"Net amount."," The net total.",[252,530,532],{"id":531},"viewing-an-abandoned-orders-details","Viewing an abandoned order's details",[226,534,535,536,538,539,542],{},"Click a row (or its ",[229,537,351],{},") to open the ",[229,540,541],{},"Abandoned Orders details","\npage, where you can see everything about that abandoned checkout:",[260,544,545,561,570,579,585,602,612,618,627],{},[263,546,547,550,551,553,554,557,558,560],{},[229,548,549],{},"Order summary."," The Order ID, its status badges (for example ",[229,552,501],{},"\nand ",[229,555,556],{},"Failed","), the date, and the payment method (such as ",[468,559,492],{},").",[263,562,563,565,566,569],{},[229,564,521],{}," Each product with its image, ",[229,567,568],{},"SKU ID",", quantity, price, and item\ntotal.",[263,571,572,575,576,278],{},[229,573,574],{},"Totals."," Items total, Delivery charges, and the ",[229,577,578],{},"Grand total",[263,580,581,584],{},[229,582,583],{},"Customer details."," Name, email, address, customer type, zip\u002Fpostal code,\nphone number, city, and country.",[263,586,587,590,591,594,595,597,598,601],{},[229,588,589],{},"Payment details."," The payment method, ",[229,592,593],{},"Payment Status"," (such as\n",[468,596,510],{},"), the ",[229,599,600],{},"Payment ID",", and when it was last updated.",[263,603,604,607,608,611],{},[229,605,606],{},"Shipping details."," Courier name, tracking ID, and courier contact (shown as\n",[468,609,610],{},"None"," for an order that was never shipped).",[263,613,614,617],{},[229,615,616],{},"Order notes from customer."," Any notes the customer left.",[263,619,620,623,624,560],{},[229,621,622],{},"Activity."," A timeline of the order (for example ",[468,625,626],{},"Draft Order Received via\nonline store",[263,628,629,632,633,636,637,640,641,278],{},[229,630,631],{},"Tags."," Type a tag and press ",[229,634,635],{},"Enter"," (or click ",[229,638,639],{},"+",") to add it, then click\n",[229,642,643],{},"Save",[240,645,646,647,650],{},"An abandoned order has no ",[229,648,649],{},"Accept order"," or fulfillment actions, because the\ncustomer never completed the checkout. The details page is for reviewing and\nfollowing up.",[652,653,654,655,657],"warning",{},"Always click ",[229,656,643],{}," after adding tags. If you leave the page without saving,\nany tags you added are lost.",[659,660,661],"tip",{},"Recovering even a few abandoned carts can add up, review this page regularly and\nreach out to customers who left items behind.",{"title":663,"searchDepth":664,"depth":664,"links":665},"",2,[666,673,674],{"id":254,"depth":664,"text":255,"children":667},[668,670,671,672],{"id":300,"depth":669,"text":301},3,{"id":334,"depth":669,"text":335},{"id":398,"depth":669,"text":399},{"id":425,"depth":669,"text":426},{"id":454,"depth":664,"text":455},{"id":531,"depth":664,"text":532},"Review carts that customers started but never completed, so you can follow up and recover lost sales.","md",null,{},true,{"title":115,"description":675},"XOmyHAsPm_tK3ZalNr8Lk4kYjpfY8UgdbmrdIZSt8kI",[683,685],{"title":111,"path":112,"stem":113,"description":684,"children":-1},"Track and manage every customer order, search, filter, sort, choose columns, and open any order to see its full details.",{"title":124,"path":125,"stem":126,"description":686,"children":-1},"View, search, sort, filter, and manage every product in your store, and add new ones, from the All Products page.",1785136248155]